PRIVACY POLICY

Handling of Personal Information by JAPANDORAKU

JAPANDORAKU (hereinafter referred to as the “Company”) is committed to handling customer’s personal information collected by the Company through the Company’s website in compliance with the Act on the Protection of Personal Information and other relevant laws and regulations. Our policies are as follows:

The Company establishes rules regarding personal information and ensure that all employees and related parties comply with them. The Company also appoint a Personal Information Protection Manager to strictly manage the information.
The Company takes necessary measures to prevent the loss, destruction, alteration, and leakage of personal information.
When collecting personal information, the Company clearly states the purpose of collection and the scope of use, and collect only the necessary information within that scope.
Unless required by law, the Company will not use personal information for purposes other than those explicitly stated without obtaining the customer’s prior consent.
When providing personal information to third parties based on the customer’s consent, the Company obligates the third party by contract to prevent the leakage or re-provision of such information and ensure appropriate management.
When entrusting the management of personal information to a third party, the Company ensure that the information is managed in accordance with its personal information policy.
If it is confirmed that the request is made by the customer himself or herself, the Company will disclose, correct, alter, or delete the information in accordance with the provisions of the law.
The Company will educate the Company’s staff and continuously review and improve the contents of the above policies. Please note that the handling of personal information for the purpose of providing information to the media is not covered by this policy. For inquiries regarding this page, please send an e-mail message to contact@japandoraku.com.

The Company has established the following rules regarding the handling of collected personal information and pay close attention to the handling of personal information.

1.Definition of Personal Information

In this policy “personal information” refers to information that can identify an individual, such as name, address, telephone number, email address, etc., collected from customers through this site. Even if the information cannot be identified by itself, if it can be easily matched with other information to identify a specific individual, it is also included in personal information.

2.Purpose of Use of Personal Information

The Company collects and uses personal information for the following purposes. Except as required by law, the Company will not use the information for purposes other than those stated here without the customer’s prior consent.

To confirm and deliver products or services purchased or registered by the customer.
To confirm the application for email delivery services and deliver emails.
However, if there are changes to information such as the name of the municipality and postal code that may affect the delivery or billing of products, the Company may modify the registered information.
To provide and improve the products or services used by customers, and to develop new services.
To improve the content of products, services, websites, etc.
To customize the content of products, services, websites, etc.
To survey customer satisfaction with ordered information and products, etc.
To compile and publish statistically processed information from personal information such as survey results.
To improve services and develop new services.
To deliver information related to the provided products, services, etc.
To request cooperation in surveys and various events, and report the results, etc.
To understand the usage status of products, services, websites, etc., from this site and affiliated companies and organizations, and to deliver information and surveys that are considered beneficial to customers.
To enter into contracts related to the construction, renovation, management, etc., of buildings, and to provide services based on the contracts.
To provide information related to the sale, management, etc., of real estate.
To provide information related to after-sales services, etc.
To provide personal information to third parties within the scope of achieving the above-mentioned purposes.

3.Management of Personal Information

The Company handle collected personal information securely under strict management. In some cases, the Company may entrust the handling of personal information to companies that have entered into confidentiality agreements and are deemed trustworthy by the Company. In such cases, the customer’s personal information will be protected in accordance with this policy.

4.Provision to Third Parties

Unless the customer gives consent, the Company will not provide the collected personal information to third parties. However, if the customer provides information, requests services, orders products, contacts or requests intermediation with companies or organizations other than the Company or applies for events or products related to those companies or organizations through this site, the personal information may be disclosed or provided to those companies or organizations. In addition, personal information may be disclosed if it is necessary to protect or defend the rights, property, safety, etc., of the Company and the customer, or if required by law.

5.Disclosure and Correction of Registration Information

The Company manages the customer’s personal information as accurately and up-to-date as possible. When the Company receives a request from a customer, and can verify that the request is from the customer himself or herself, the Company will disclose the registered information. If the Company is notified that there is any error in the registered information, the Company will verify the details and, as necessary, add, alter, amend or delete (cancel) the registered information. However, if the registration is deleted, there may be cases where certain products or services cannot be provided.

6.Use of Cookies

Cookies are a mechanism that saves browsing history, input content, etc., exchanged between the browser and the server as files on the customer’s computer, smartphone, or other devices when the customer views a website. The Company uses cookies for the following purposes:

To analyze the usage status of this site.
This site uses Google Analytics for this purpose.
To provide behavior-targeted advertisements on external websites, apps, etc.
Based on the browsing history and purchase history information obtained on this site, advertisements for the Company and companies affiliated with the Company may be displayed on various websites on the internet by third-party delivery service providers. These third-party delivery service providers may also provide advertisements for products or services based on the customer’s interests and preferences using the browsing history and purchase history information obtained on this site. The information obtained through cookies is used within the scope stated on the websites of each third-party delivery service provider, based on their privacy policies, etc. Customers can access opt-out (disable) pages, etc., on the websites of each third-party delivery service provider to disable the use of cookies, etc.

Google
https://policies.google.com/technologies/partner-sites?hl=en
X (formerly Twitter)
https://help.twitter.com/en/rules-and-policies/twitter-cookies
Meta
https://www.facebook.com/privacy/explanation

If you do not wish to have data collected by all cookies on this site, you can also disable them all at once (opt-out) through your browser settings. Please refer to the help section of your browser for instructions on how to do this. However, please note that if you choose to reject all cookies, some services on this site may not be available.

7.Disclaimer

The Company is not responsible for the security of personal information on websites linked from this site. Customers are responsible for confirming this themselves.

8.Revision

The Company may revise all or part of this policy. In the event of significant changes, the Company will notify customers on this site.

JAPANDORAKU
Effective Date: March 31, 2024

Note: this document is a translation of the original in Japanese, and is provided for reference only. In the case of any discrepancy between the English and the Japanese versions, the Japanese version shall prevail. The related Japanese law is subject to change. In the event of any questions regarding the law and compliance, you are advised to consult a lawyer.